Symptoms
The liftgate won't open from the handle or the remote, or won't latch shut.
The fix, step by step
- OffroadXtreme lists a stuck rear hatch as a common ZJ fault, and rust at the bottom of the hatch can stop it opening.
- Get it open from inside: remove the interior trim panel and work the latch by hand.
- Clean and lube the latch and linkage, replace broken rods or clips, and check the latch bumpers.
- NHTSA recalled 1993 trucks because grease made the latch bumpers swell and jam the latch pawl (93V-055).
Tools & part numbers
- Trim-panel tool
- screwdrivers
- penetrating oil
- white lithium grease
Where to buy the parts
Crown liftgate bumper (XJ/ZJ)Quadratec ↗Amazon ↗
Tailgate & liftgate parts for 1993–1998 Grand Cherokee ZJQuadratec ↗Amazon ↗
Omix liftgate panel push pin (ZJ/WJ)Quadratec ↗Amazon ↗
Hunting a used or discontinued part? Search eBay Motors for Jeep Grand Cherokee ZJ parts →
Rated for a competent home mechanic with a decent tool kit. Confirm torque figures, fluids and procedures against the factory service manual for your VIN, support the truck on stands rather than a jack, and work at your own risk (disclaimer). Some parts links are affiliate links, which pay us a small commission at no cost to you.